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Subsidy balance and top-up balance

A vending code holds two separate pots of money:

PotWhere it comes fromCredited
Subsidy balanceThe profile: top-up value per period, capped by max balance, following the cumulative rule.Automatically, on the profile's period.
Top-up balanceMoney the user loads at the machine (or loaded manually for them).On top-up; recorded in Top-ups.

How a delivery is charged

  1. On presenting the code, the machine checks subsidy + top-up ≥ price. If not, the delivery is rejected and logged as failed.
  2. On delivery, the subsidy is spent first and the top-up covers the remainder.
  3. The movement stores the split: Balance and Top-up columns in the deliveries table.

Cumulative or not

  • Cumulative on: the period's top-up adds to the leftover balance, up to the profile's max balance.
  • Cumulative off: the top-up replaces the balance. Anything unspent is lost when the new period is credited.

The top-up balance is never replaced by a subsidy credit: it is the user's own money.

Price: the device charges it

For cashless vending, the price reported by the device is charged, not a price stored in the app. Planogram prices are a reference and catalogue aid.

Where to check balances

  • Available credit: one row per code, with subsidy balance, top-up balance, profile, cumulative flag and the last subsidy / last top-up dates.
  • The user's record: each code shows its Balance and Top-up.
  • The users Excel export: Balance and Top-up columns.
Changes that wipe the balance

Editing a code to change its business line deletes its vending balance and top-up. The app warns before saving. Moving a code between levels (operation ↔ account) keeps balance and top-up.